CBP Refunds to Transition to ACH Effective February 6, 2026
Please see the following message from U.S. Customs and Border Protection. This is a reminder that CBP will only be issuing refunds via ACH beginning February 6, 2026.
In order to receive refunds, you will be required to apply for an ACE Portal account in advance. Below are the instructions and guide on how to create the account. A separate email will be sent with additional information on the refunds’ process.
It is recommended to submit your ACE account application as soon as possible as CBP is expected to receive a high volume of applications.
If you have any questions, please contact our office.
CSMS # 66714741
REMINDER: Enhanced ACE Portal Account Application Now Available – Deployment Support Call set for November 5
On October 30, 2025, U.S. Customs and Border Protection (CBP) automated the process for applying for a new Automated Commercial Environment (ACE) Secure Data Portal (ACE Portal) top account with the Importer sub-account view. For more information, review the Automated ACE Portal Application for Importer Accounts Information Notice. The new application tool is available at this link: ACE Portal Importer Account Application.
To help users implement the new tool, CBP will hold a deployment support call for the trade community on Wednesday, November 5:
- Date: Wednesday, November 5, 2025
- Time: 2:00 p.m. ET
- Call link: Join via Microsoft Teams
CBP also prepared the following training guide: Automated ACE Portal Account Application for Importers.